Below is an email generated report submitted from the personalized web page for... Flooring Direct.
Submitted By: C.R.
Warranty Type: carpet
In regards to the product you purchased, how would you rate:
The variety of flooring products you had to choose from: Excellent
The quality of the flooring products you had to choose from: Excellent
The store’s presentation of your different product choices: Excellent
In regards to your sales and installation experience, how would you rate the following?
The specific product knowledge and helpfulness of your sales associate: Excellent
The timeliness of your delivery and installation expectations: Excellent
The start to finish experience you had with our installation team: Excellent
In regards to your overall experience, how would you rate the following?
Our overall communication level with you from start to finish: Excellent
The likelihood you would recommend us now or in the future: Excellent
Did you receive via email and activate your Free Carpeting Spot and Spill Warranty?: Yes
Do you understand how to exercise your Free Carpeting Spot and Spill Warranty’s valuable provisions?: Yes
Please tell us about the best part of your experience while shopping with us:
The sells person was awesome. The flooring people who layed my carpet did a wonderful job. People were highly impressed they way they did the carpet. I have recommended you to several people who will be calling in the future.
Please share one thing we could have done differently/better to have improved your experience:
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