Below is an email generated report submitted from the personalized web page for... Flooring Direct.
Submitted By: LOU S.
Warranty Scope: Residential
The variety of flooring products you had to choose from: Excellent
The quality of the flooring products you had to choose from: Excellent
The store’s presentation of your different product choices: Excellent
In regards to your sales and installation experience, how would you rate the following?
The specific product knowledge and helpfulness of your sales associate: Excellent
The timeliness of your delivery and installation expectations: Excellent
The start to finish experience you had with our installation team: Excellent
In regards to your overall experience, how would you rate the following?
Our overall communication level with you from start to finish: Excellent
The likelihood you would recommend us now or in the future: Excellent
Did you receive via email and activate your Free Carpeting Spot and Spill Warranty?: Yes
Do you understand how to exercise your Free Carpeting Spot and Spill Warranty’s valuable provisions?: Yes
Please tell us about the best part of your experience while shopping with us:
The sales rep was very knowledgeable and did not use pressure sales tactics. Let me have the time to look and make up my mind.in the comfort of my home. I could lay the sample next to a piece of furniture or next to a wall and visualize how it would look.
Please share one thing we could have done differently / better to have improved your experience:
I would not change anything this company is doing. I am greatfully thankful that I did not need to go to a retailer and make the decision.
Browse Our Advertised Specials
Flooring Direct features 45-ounce super-soft Dreamweaver Carpet Flooring with 8-pound, […]
Flooring Direct features Carpet Flooring with 8-pound, 1/2-inch Pad starting […]
Flooring Direct sells and installs heavy 45-ounce carpet with 8-pound, […]
Flooring Direct is featuring Krono Swiss Sensoline and Prestige AC3 […]
Flooring Direct offers Mohawk’s 12″ x 12″ Andela ceramic tile […]
Flooring Direct features Engineered Hardwood with prices starting at $5.98 […]
Flooring Direct offers Interceramic’s “Colonial Wood” Wood-Look Tile at $5.99 […]
Are your new floors turning your friends green with envy? […]